UPDATE as of June 8th: We are now open! Our guests and employees safety is our first and foremost concern. We want you to be assured you are traveling to a clean and safe place so here are a few of the changes and safety precautions we have recently implemented:
-All of our employees have their temperature taken before they start their shift. They wear gloves, masks and continually wash their hands. Employees do not work together, but in separated areas of the inn. Social distancing is monitored closely.
-We have installed a glass barrier at the front desk, all doors are kept locked and access is with an intercom (or guests key).
-We have installed hand sanitizer at every exit door. Hand soap dispensers were also installed in all employee areas. Common area surfaces are wiped with sanitizer throughout the day. All exterior seating is cleaned after each use. No housekeepers enter any guest’s room until after they have checked out. Daily service is by guest request only.
-We isolate all guest rooms after check-out for a minimum 24 hour period. All rooms are also sanitized by Ultra Violet lamps.
-We have separated all outside seating by more than 6 feet. All inside dining has also been reconfigured to minimize guest contact. We can even provide a private dining room as well as breakfast trays if guests would prefer to dine in their room.
UPDATE: As of May 18th, Governor Baker deemed hotels a non-essential business and has extended the closure for these business until June. For the first time in our 34 years of business, we are closing the doors to the inn effective immediately until June 2020. While it’s a heartbreaking and difficult move, we know it is the best course of action to help flatten the curve of this scary pandemic.
Although the inn may be closed, we will be still monitoring our website, answering phone calls, emails and processing any reservation requests that are due to check in after June 8th.
How can you help?
Help keep Harbor Light Inn going strong so that we’re able to continue to employ our staff and be ready to open our doors again when the time is right. We are a family run business that has been in operation for nearly 35 years, and how you, our loyal guests, react to this ongoing pandemic will impact us significantly. Here’s how you can help:
- Reconsider cancellations. Allowing us to hold onto your deposit for a later date in 2020 will help us exponentially.
- Waived change-of-date fees for 2020. If you have an existing reservation, rather than cancelling it, we encourage you to invest in your future vacation and move the date.
- Buy Gift Certificates! This is an excellent way to help us continue operation over the next couple of months.
- Please be patient. We will continue to monitor the news and ongoing crisis and may have to implement new changes along the way. With our front desk closed, we ask that you please email firstname.lastname@example.org with any impending questions or concerns and we will do our best to get back to you in a timely manner.
Existing Room Reservations
All reservations that are scheduled for arrival before June 2020 have been contacted and can be cancelled or, better yet, changed to a future date at no charge.
New Room Reservations
Any reservations booked between today and June 4, 2020 that are scheduled for arrival before June 4, 2020—even those described as “non-refundable” can be changed or cancelled at no charge up to 24 hours before your scheduled arrival.
If you have reservations for May and beyond, we ask that you please consider holding off on making any cancellations. As we continue to understand the nature of travel restrictions, our cancellation policy will only become more lenient, similar to what we have decided for the date range above.
Please feel free to email email@example.com or call 781-631-2186 if you have any questions or concerns. We’re all in this together. Thank you for your continued support in these uncertain times, and please remember we are always here for you and hope to hear from you soon regarding a future visit.
Wishing you safety and good health,
Your Innkeepers, Peter & Carolyn